What is your return policy? 

We do not generally offer refunds, so please order carefully.  We are happy to offer store credit for items returned in unopened/new condition.  There is a 10% restocking charge for returns of more than five bottles.  If we have made a mistake in filling the order, a refund or exchange will be made, whichever the client wishes.

Ordering Information

Our hand-poured, undiluted essential oils are considerably more powerful than most essences found in stores.  Thus, we ask that, if you are not familiar with this level of potency, please contact us before placing an order so that we can discuss your interests and essence options:  There is no charge for this conversation.

A clarification about bottle size:  Our standard size essential oil is 15 ml (milliliter), compared to many companies which offer a 10 ml size as standard.  On average, a 15 ml bottle holds 450 drops of essential oil.  Some of the more costly essences are offered in 5, 2 and/or 1 ml sizes, as well. Hydrolats come in a standard size of 120 ml (4 oz).

Important: Notice about self-responsibility

The offering of medicinal-grade essences and related products, and any suggestions as to their use by Wisdom of the Earth, are not to be construed as AMA or FDA approval or as treatment of disease.  These are ancient remedies that have been handed down through many generations and many cultures, and their properties are well known and well-documented in the aromatherapy and herbal literature. The basis for their use is self-responsibility.

If you are under the care of a physician, you should inform him or her of your intention to use these natural remedies. Wisdom of the Earth is not responsible for any misuse or unintended outcomes of the essences.

Therefore, by purchasing and/or using these essences and related products, you are accepting responsibility for their use and their outcomes.